Guides

UPS/FedEx claim guides

Fast answers for damaged, lost, or missing-contents claims.

UPS Damage Claim

Photos to take, proof to attach, and how to answer UPS follow-ups.

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FedEx Damage Claim

Clear photo set, proof of value, and concise narrative for FedEx reviewers.

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UPS Lost Package Claim

Proof of shipment + proof of value + tracking timeline for stalled UPS shipments.

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FedEx Lost Package Claim

How to file fast when FedEx tracking stalls or stops updating.

Jump to guide

USPS Damage Claim

Photo checklist and proof list for USPS damage claims.

Jump to guide

USPS Lost Package Claim

Missing mail search + claim steps for USPS when tracking stalls.

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Guide

UPS Damage Claim

Photos to take, proof to attach, and how to answer UPS follow-ups.

Start packet

What to gather: tracking number, photos of box/label/packing/damage, proof of value.

Steps: shoot exterior, label, inner packing before moving anything; add multiple angles of damage. File the claim online with a short summary and attach proof of value. Keep packaging for possible inspection and reply to UPS within 24 hours.

Common mistakes: only one blurry photo, no proof of value, throwing away the box, long paragraphs instead of bullets.

UPSdamagephotosproof of value

Guide

FedEx Damage Claim

Clear photo set, proof of value, and concise narrative for FedEx reviewers.

Start packet

What to gather: tracking number, delivery date, photos of exterior, label, packing, and damage, plus proof of value.

Steps: photograph box + label, then inner packing before moving items; capture damage from multiple angles. Submit the claim with a brief summary and attach all photos and proof of value. Keep packaging until FedEx closes or waives inspection. Respond to follow-ups within a day.

Common mistakes: missing inner-packing photos, no proof of value, waiting for the recipient before filing, discarding packaging early.

FedExdamagephotosproof of value

Guide

UPS Lost Package Claim

Proof of shipment + proof of value + tracking timeline for stalled UPS shipments.

Start packet

What to gather: tracking history with last scan, proof of shipment (label or drop receipt), proof of value, recipient contact.

Steps: summarize timeline and last scan; file the claim with attachments and contact info. Follow up weekly and answer UPS info requests quickly. Appeal with clearer proof if denied.

Common mistakes: waiting weeks to file, no proof of shipment, no proof of value, leaving out contact details.

UPSlostproof of shipmenttracking

Guide

FedEx Lost Package Claim

How to file fast when FedEx tracking stalls or stops updating.

Start packet

What to gather: last scan, expected delivery date, proof of shipment, proof of value, recipient contact.

Steps: collect shipment + value proof; submit claim with a concise reimbursement request; respond to FedEx requests within 24 hours; appeal with clearer evidence if denied.

Common mistakes: waiting for more scans before filing, long narratives, missing proof of value, no contact details.

FedExlosttrackingproof of value

Guide

USPS Damage Claim

Photo checklist and proof list for USPS damage claims.

Start packet

What to gather: tracking, proof of shipment, proof of value, photos of exterior/interior damage.

Steps: photograph exterior box, interior packing, and damaged item; compile timeline and value docs; file online and respond quickly; schedule inspection if asked.

Common mistakes: no interior packaging photos, missing proof of value, overlong narrative, waiting for USPS to reach out first.

USPSdamagephotosproof of value

Guide

USPS Lost Package Claim

Missing mail search + claim steps for USPS when tracking stalls.

Start packet

What to gather: tracking with last scan, proof of shipment, proof of value, recipient contact.

Steps: confirm last scan and expected delivery; file missing mail search, then submit the claim with attachments; respond to follow-ups within 24 hours; appeal with clearer evidence if denied.

Common mistakes: filing without proof of value, skipping missing mail search, long paragraphs instead of bullets, waiting too long to file.

USPSlosttrackingmissing mail