Process
How Parcelscribe builds your carrier-ready claim packet
Four steps to generate a UPS/FedEx claim packet with evidence attached.
Collect shipment details
Tracking number, ship date, carrier, item value, and what happened (damage, loss, or missing contents).
Upload photos and proof
Box, label, packing, damage shots, plus proof of value or proof of shipment for lost packages.
Generate your packet
Parcelscribe builds the cover letter, incident timeline, and evidence checklist into a PDF.
Submit to UPS/FedEx
Upload the PDF to the carrier portal and respond quickly to any follow-up questions.
What you get
- Carrier-specific cover letter with tracking, shipment facts, and requested amount.
- Incident timeline for damage or loss with clear timestamps.
- Evidence checklist with links for photos, receipts, tracking, and proof of value.
- Ready-to-upload PDF for UPS or FedEx claims portals.
Best practices to speed approval
- File as soon as damage or loss is confirmed; do not wait for more scans.
- Keep packaging until the claim closes in case inspection is requested.
- Respond to carrier follow-ups within 24 hours with concise bullets.
- Include proof of value and proof of shipment in the initial packet.
Ready to generate your packet?
Start now and download for $9.99 when you are ready.